E-mail: info@quantumstar.com Phone: 1-877-327-5076 Fax: (925) 686-9968

Prepaid Mexico SIM Card Instructions

Dialing Instructions:

Features:

• A Mexico SIM card
• A Mexican cellular phone number
• Complete with FREE airtime worth 75 Pesos (app. $7)
• Unlimited FREE incoming local calls within Mexico City
• Low rates within Mexico and internationally
• Free incoming SMS messaging
• Free voicemail service and only 1 peso to retrieve a message, regardless of the length
• Voice prompts can be changed to English
• English speaking customer service representatives in Mexico
• No yearly contract, monthly charges or credit check

SIM cards that are opened are non-refundable.

Activating Your Service:

Your cellular phone number for Mexico will be given to you after you order the card and when you tell us the date you'll be arriving.

In this way your card never expires before you leave for Mexico. We'll need the serial number on the SIM card package. Please email us that number and the date you'll be arriving in Mexico.

Having your number prior to your departure will allow you to give out your number to your friends, family and colleagues before you go on your trip.

To start using your service simply:

• Go to Mexico
• Be sure that battery is charged
• Insert the Mexico SIM chip into the cellular phone
• Turn on your phone
• You are now ready to make and receive calls

You can check your credit at any time by simply dialing *333 on your handset. An automated voice message (available in English) will tell you your current credit.

Adding Talk Time:

Telcel recharge cards (in Mexico, generically called "fichas") are available at most of the many convenience stores and magazine kiosks throughout Mexico. You enter the recharge code from the card into your handset to apply more call credit to your Telcel SIM card. You may also purchase the recharge codes through ATMs. They may be purchased in denominations of 100, 200, 300 and 500 Pesos. On the back of the card in the lower left corner is the recharge code. (When purchased new, there's a scratch-off coating concealing the code number.)

For your convenience, contact us regarding purchasing additional recharge cards in demonimations of 110, 220, 330 and 550 pesos.

Rates:

All rates are expressed in Mexican Pesos (MXN) and are per minute.

Rate Info - Within Mexico City Only
Incoming Calls
From Mexico City	FREE
From Outside Mexico City	2.18 MXN (~$0.20 USD)
From the US	13.50 MXN (~$1.22 USD)
Outgoing Calls
To Mexico City	3.48 MXN (~$0.31 USD)
To Cities Outside Mexico City	6.09 MXN (~$0.60 USD)
To USA and Canada	14.48 MXN (~$1.31 USD)

Rate Info - Rest of Mexico
Incoming Calls
From Anywhere in Mexico	4.11 MXN (~$0.37 USD)
From Outside Mexico	13.50 MXN (~$1.22 USD)
Outgoing Calls
To Anywhere in Mexico	6.09 MXN (~$0.60 USD)
To USA and Canada	14.48 MXN (~$1.31 USD)

Voicemail:

Listening to your voice mail costs 1 Peso regardless of the length of your call. Your voice mail can be activated for free while in Mexico by dialing *264 and then "0" for the operator. The operator will activate your voice mail upon request.

Service Life:

The Mexico SIM card is active for one month upon activation. Your first as well as all subsequent recharges will extend the validity for 60 days. After 60 days your account and corresponding credit will be on hold for up to 180 days. Adding talk time will again allow you to access your cell phone service. If you do not add talk time within the 180 day period, you will lose your phone number and all credit.