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Dialing Instructions:
Calling back to the States : 00 + 1 + Area Code + Tel #Features:
SIM cards that are opened are non-refundable.
Activating Your Service:
Your China SIM card will provide you with a China cellular phone number and will be printed on an information card contained within the prepaid SIM card packaging. The number will start with a "13..." and be one of the only numbers on your China SIM card written in English numbers. It can also be seen from the window on the back of the China SIM card packaging prior to being removed.
* The PUK is only required to unblock you phone if you enter in a PIN code incorrectly 3 times using your China cell phone. Your phone may or may not prompt you for a PIN code. Follow your cell phone manual instructions to correctly use the PUK to unblock your China cell phone.
Your phone number is written in gray numbers on the card inside the package.
Customer service for your China Mobile prepaid SIM card is available 24 hr./day by dialing 1860 (Select option 2 for English) at any time from your China cellular phone.
When calling overseas from the United States to your China cell phone number callers will need to dial 011 followed by your China cell phone number. To call the United States or Canada from your China cell phone simply dial 001 followed by the area code and phone number.
Adding Talk Time:
To add airtime credit to your China Prepaid SIM card simply purchase an airtime voucher or reload card. These airtime vouchers are available for purchase locally in China at most, kiosks, petrol stations and convenience stores in RMB 50 ($6), 100 ($12), 300 ($36) and 500 ($60).
China Prepaid SIM card airtie credit is available at face value and so a RMB 50 airtime voucher will cost you RMB 50 and subsequently will credit your China mobile SIM card for RMB 50.
To credit your China SIM card with the airtime voucher simply:
Rates:
All incoming calls using your China SIM and China cell phone are charged per minute.
| China Domestic Rates (per minute) | ||
|---|---|---|
| Call Type | Non-Roaming | Roaming |
| All incoming Calls | YUAN 0.6 ($0.07) | YUAN 0.8 ($0.09) + 0.07 YUAN ($0.07) / 6 sec |
| Outgoing Local Calls (within province) | YUAN 0.6 ($0.07) | YUAN 0.08 ($0.09) |
| Outgoing Long Distance Calls (DDD) | YUAN 0.6 ($0.07) + 0.07 YUAN ($0.07) / 6 sec | YUAN 0.08 ($0.09) + 0.07 YUAN ($0.07) / 6 sec |
All international outgoing calls using your China SIM card and cell phone with the exception of Taiwan are charged at a flat per minute rate with your China SIM card. All incoming calls are charged at a flat $0.19/minute regardless of where a call originates.
| China International Rates (per minute) | |
|---|---|
| Call Type | Rates |
| All incoming Calls | YUAN 1.5 ($0.19) |
| Calls to Hong Kong, Macao and Taiwan | YUAN 2.8 ($0.35) |
| International with Direct Dial* | YUAN 8.8 ($1.10) |
| International with IP 17951** | YUAN 5.4 ($0.67) |
* Standard direct dial calls are 00 + country code + phone number from your China cellular phone.
** Like a standard call but add 17951. Your call will be routed using IP, over the internet and call quality may be affected.
Service Life:
If additional airtime is not loaded within a maximum time of 2 years from the time of activation then your China prepaid SIM card will expire and all remaining airtime credit will be forfeit.
The service life of your China prepaid SIM card may be extended indefinitely by the purchasing and loading of airtime vouchers which depending on their denomination will provide a service life extension and all subsequent airtime credit will be carried over into the next validity period.
| Recharge card expiration date: | |
|---|---|
| Voucher Value | Validity period |
| RMB 50 ($6) | 90 days |
| RMB 100 ($12) | 180 days |
| RMB 300 ($38) | 360 days |
| RMB 500 ($60) | 360 days |
If the remaining airtime credit on your China SIM card drops below RMB 10, then 60 seconds after connecting, you will hear a beep as a warning and/or the call will disconnect immediately if there is no value remaining.
China mobile will not print out phone charges. Customers can only check their remaining value by calling 13800138000.