Passport SIM card

Are you a frequent international traveler? Do you intent to traveling for a longer period of time? If so, the the Passport service is perferct for you.

You receive both a Global and a USA phone number that will work in over 180 countries. Using the Passport service can save you up to 90% on international roaming costs!

Passport Service Additional Airtime $10 Airtime Voucher $25 Airtime Voucher		Passport SIM card Features Includes $10 USD of airtime Excellent coverage in over 180 countries Airtime rates starting at just $0.49 USD per minute (including the United States) Free Incoming Calls in over 70 countries! FREE online Travel Journal Prepaid Data in 130 countries from $1.00 per MB Low connection fee of just $0.35 USD Easy to use voicemail 24/7 Customer Service Free to receive text messages Send text messages from only $0.69 USD each Recharge minutes anytime via the phone or web, or enable the Auto-Recharge feature It is prepaid, so no contracts, no credit checks and no monthly fees View call records and recharge receipts online, in real time Easy to set up forwarding of your existing number Receive a United States phone number and a Global phone number

For more information please refer to the User guide that comes with your package.

Rates

International Calls

The Passport SIM Card offers some of the lowest airtime rates available anywhere!

To find the rates for a single country, please use our

Determine the zone for the country you are traveling to and use the table above to find the applicable rate. A per minute surcharge applies to call some non-key countries. View applicable countries

All rates quoted in US dollars. You are billed in 1 minute increments.
# 39c to send a text message in Australia, Canada, New Zealand, United States and the European Union (including Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom)
§ A USD 35c connection fee applies to each call made (from all Zones) or received (outside Zone 1).
* The cost of calling a cell phone in the United States and Canada is the same as calling a landline.
¶ There is a 19c per minute surcharge to receive calls on your US +1 number in all countries.
» It costs 10c per text message to receive text messages on your US +1 number in all countries.
^ In the United States you must enter 3 followed by the PIN when turning your phone on. Failure to follow these steps will result in you being charged a higher rate.

Prepaid Data Rates (GPRS & 3G)

Prepaid Data is available for customers with applicable phones who wish to read and send emails and access the Internet using their mobile phone while traveling. Find out more about coverage and configuring your phone for data.

Rates are based on kilobytes of data used, and start from $1.00 per MB (or 9.8c per 100KB). The minimum charge is for 100KB and usage is charged in increments of 10KB. View rates for all countries

Sending a photo via email or MMS using phone with a VGA camera will use 100KB of data in many cases and will cost approximately 10c in United Kingdom, 25c in Australia and $1.00 in Mexico.

Coverage

Make calls from over 180 countries and over 280 cruise ships

Service Life

Your Service will remain active indefinitely if you:

• add a minimum of $10 call credit at the time of purchase or within one month of your initial use of the service and
• use a charged service (such as making a call, or sending a text message) within any six month period.

We will send you an email and text message notification one week in advance of your Service becoming inactive. If you Service does become inactive, all your remaining credit (including the credit that comes included with the SIM) will expire. However, we will automatically re-instate your full expired credit balance (including any remaining initial included call credit) if you recharge your account with $30 or more via Customer Service within fifteen (15) months of last use.

After fifteen (15) months of inactivity your SIM card will be permanently deactivated. However, we will provide you with full credit for your expired credit balance (including any remaining initial included call credit) if you purchase a new SIM card via Customer Service.

After 2 months of inactivity your US number may be changed when you go to use it again. If it has changed you will receive the new US number via text message. You can ensure that you retain your US number indefinitely by paying USD $0.50 per month for each number. Simply visit www.rechargeminutes.com, click on the 'Get number' menu option, enter your number and PIN, and click on the 'Keep Number' button (in the Account status section).

Activating Your Service

Your phone numbers and PIN are printed on the enclosed letter. Please read the letter carefully and keep in a safe place. Your service is already active for you. When you receive your package, you should:

1. Insert the SIM card.
   * The SIM card is already inserted into your phone if you ordered one from us. The SIM card is the small chip card located in the back of the phone. It allows you to connect to the network.
2. Attach the fully charged battery to the phone.
3. Turn the phone on.
   * Refer to your handset user guide on how to turn it on.
4. When prompted for the PIN, enter the 4-digit PIN printed on your SIM card and press OK. In the United States and Canada enter 3 followed by the 4-digit PIN and press OK. In some small countries or if you can't get coverage enter 2 followed by the PIN and press OK.
   
   * These countries include: Belarus, Chile, Columbia, Costa Rica, Cruise Ships, Iraq, Kyrgyzstan, Lesotho, Montenegro, Montserrat, Nepal, San Marino, Suriname, Tajikistan, Tonga, Vanuatu, Zambia
   * When the phone registers with an available network (this will take 30-120 seconds) it is ready for use.
   * Your PIN code is a four digit code printed on the plastic credit card sized SIM card.
   * Please enter the PIN correctly. The service will be blocked if the PIN is entered incorrectly 3 times. If your SIM is blocked you will have to contact Customer service to unblock it.
5. Click here at anytime to add more call time or manage your account.

Adding Talk Time

Buying more calling time is simple. Use your American Express, Mastercard or VISA card to add USD $30, $50, $100, $150 or $200 to your account.

There are three easy ways to recharge your account.

1. Online
   • Simply visit www.rechargeminutes.com
2. Call from a land line phone
   1. Dial the toll free access number for the country you are in (listed on the SIM card and in the User Guide)
   2. Enter your phone number then press the hash key
   3. Press 1 to recharge using the Self-service phone menu
   4. Follow the voice prompts to recharge your account
3. With your Passport Service cell phone
   1. Dial 191 from your phone
   2. Press the Answer key and wait for the call back
   3. Press the Answer key to answer the call
   4. Press 1 to recharge using the Self-service phone menu
   5. Follow the voice prompts to recharge your account
      
      

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