Passport SIM card

Are you a frequent international traveler? Do you intent to traveling for a longer period of time? If so, the the Passport service is perferct for you.

You receive both a Global and a USA phone number that will work in over 150 countries. Using the Passport service can save you up to 90% on international roaming costs!

Passport Service		Passport SIM card Features Includes $10 USD of airtime Excellent coverage in over 150 countries Airtime rates starting at just $0.49 USD per minute (including the United States) Free Incoming Calls in over 60 countries! FREE online Travel Journal Prepaid Data Service (GPRS and 3G) Low connection fee of just $0.35 USD Easy to use voicemail 24/7 Customer Service Free to receive text messages Send text messages from only $0.69 USD each Recharge minutes anytime via the phone or web, or enable the Auto-Recharge feature It is prepaid, so no contracts, no credit checks and no monthly fees View call records and recharge receipts online, in real time Easy to set up forwarding of your existing number Receive a United States +1 phone number and Global +44 (United Kingdom)

For more information please refer to the User guide that comes with your package.

Rates

International Calls

The Passport SIM Card offers some of the lowest airtime rates available anywhere!

To find the rates for a single country, please use our

All rates quoted in US dollars. You are billed in 1 minute increments.
§ A USD 35c connection fee applies to each call made (from all countries) or received (except from countries with free incoming calls).
* The cost of calling a cell phone in the United States and Canada is the same as calling a landline.
¶ There is a 19c per minute surcharge to receive calls on your US +1 number in all countries.
» It costs 10c per text message to receive text messages on your US +1 number in all countries.
^ I In the United States you must enter 2 followed by the PIN when turning your phone on. Failure to do this will result in you being charged higher rates.
** Service in Japan & South Korea is only available if your cell phone supports 3G (2100).
- There is a $0.35 USD per minute surcharge when you make a call to a cell phone (does not apply when calling to a US or Canadian cell phone).
- Additional surcharges apply when calling certain countries. Please click here for more information.

Prepaid Data Rates (GPRS & 3G)

Your Passport service comes with GPRS and 3G data. With a GPRS or 3G data enabled handset you will enjoy benefits such as Internet browsing, Emailing and instant messaging. For more information, rates and instructions, please visit the Prepaid Data Service page.

Coverage

Make calls from over 150 countries

Cruise ship coverage (select ships only and coverage on 1900MHz GSM frequency band only)

Service Life

You must recharge minutes at least once every fifteen (15) months or your SIM card will be permanently deactivated. Access to your online account and travel journal will not be blocked.

You must use a charged service (such as making a call, or sending a text message), or recharge within any six (6) month period, otherwise your remaining credit will expire. If you do not purchase additional credit at the time of purchase or recharge within one (1) month of the initial use of the service, any remaining initial included credit balance will expire (this is the credit balance that comes included with the SIM card excluding promotions that include more than $20 call credit).

The full credit balance (including any remaining initial included call credit) will be automatically re-instated if you recharge your account within fifteen (15) months of last use, or purchase a new SIM card from Customer Service after fifteen (15) months.

After 2 months of inactivity your US number may be changed when you go to use it again. If it has changed you will receive the new US number via text message. You can ensure that you retain your US number indefinitely by paying 50c per month. Simply visit www.rechargeminutes.com, click on the 'Get US number' menu option, enter your number and PIN, and click on the 'Keep Number' button (in the Account status section).

Activating Your Service

Your phone numbers and PIN are printed on the enclosed letter. Please read the letter carefully and keep in a safe place. Your service is already active for you. When you receive your package, you should:

1. Check that the SIM card is correctly inserted and secure. * The SIM card is already inserted into your phone if you ordered one. The SIM card is the small chip card located in the back of the phone. It allows you to connect to the network.
2. Attach the fully charged battery to the phone.
3. Turn the phone on.
   * Refer to your handset user guide on how to turn it on.
4. To make calls outside the United States enter 1 followed by the 4-digit PIN and press OK. To make calls in the United States enter 2 followed by the 4-digit PIN and press OK.
   
   * When the phone registers with an available network (this will take 30-120 seconds) it is ready for use.
   * To make an outgoing call, simply dial the country code (1 for the US/Canada) and phone number and then press the [SEND] key. You will then receive an incoming call. Simply answer the call and wait for your party to be connected.
   * Your PIN code is a four digit code printed on the plastic credit card sized SIM card and on the enclosed letter.
   * Please enter the PIN correctly. The service will be blocked if the PIN is entered incorrectly 3 times. If your SIM is blocked you will have to contact Customer service to unblock it.
5. Click here at anytime to add more call time or manage your account.

Adding Talk Time

Buying more calling time is simple. Use your American Express, Mastercard or VISA card to add USD $30, $50, $100, $150 or $200 to your account.

There are three easy ways to recharge your account.

1. Online
   • Simply visit http://www.telestial.com/passport
2. Call from a land line phone
   1. Dial the toll free access number for the country you are in (listed on the SIM card and in the User Guide)
   2. Enter your phone number then press the hash key
   3. Press 1 to recharge using the Self-service phone menu
   4. Follow the voice prompts to recharge your account
3. With your Passport Service cell phone
   1. Dial 191 from your phone
   2. Press the Answer key and wait for the call back
   3. Press the Answer key to answer the call
   4. Press 1 to recharge using the Self-service phone menu
   5. Follow the voice prompts to recharge your account
      
      

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