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Mobal SIM Card
( Customer Response Center will respond to your technical inquiry within 24 hrs. ) Mobal Post Paid SIM Card cellular service that works around the world! Works with GSM phones of all frequencies Get all the benefits of the Mobal GSM World Phone with the Free Mobal World SIM - quite simply the most convenient way of making calls in over 160 countries with one cellular phone number.
Mobal SIM Card Features
Package Deals:
*These phones will also work with all of the other SIM cards we sell. See all our SIM Cards Although these packages are a great bargain, we have many other GSM Phones Traveling to Multiple Countries? We have two SIM Cards that may better suit your needs.
Activating Your Service Your cell phone number can be found on the back of the gray SIM card packet. You will need to activate your Mobal SIM card by going to www.simactivations.com After activation, your SIM card will be ready to use. *You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert it into the SIM card slot on your international cell phone. In most cases the SIM card slot is located under the battery. Insert the SIM card with the gold square facing your phone. **When calling overseas from the United States to your mobile phone, callers will need to dial 011 followed by the country code 44 and then your cell phone number, omitting the first 0 (zero). To call abroad from your cell phone simply dial 00 or + followed by the country code and phone number. To call Telestial you would dial 0018582742686 or +18582742686 GPRS Data Rates (Wireless Internet) GPRS data service is available. The cost is $20 per MB (MegaByte) of data transfer. To use this service you need: Billing The purchase price of the SIM card and any delivery charges are debited from your credit card prior to shipping. Call charges are debited from your credit card as and when we receive the call data from the networks. You will be sent statements detailing the charges that we have taken, including fully itemized lists of the calls that you have made. There are no monthly or annual fees. You only pay for your calls. If you don’t use the SIM card, you won’t pay a cent.
Package Deals:
*These phones will also work with all of the other SIM cards we sell. See all our SIM Cards Although these packages are a great bargain, we have many other GSM Phones The worldwide GSM network The GSM network (Global System for Mobile communications) is the most widespread mobile network in the world. In order to use the GSM network you require an unlocked GSM handset (which is compatible with the local cellular frequency where you will be using it) and a SIM card.The Mobal GSM SIM card GSM phones require a small electronic chip, called a SIM card, to be inserted into a slot in the handset. This SIM card is the “heart” of your phone – it contains your mobile phone number, your phone book, and all of your registration information. The Mobal GSM SIM card provides you with access to over 320 GSM networks in over 160 countries.Your GSM handset All current GSM handsets should be compatible with the Mobal GSM SIM card. However, you should check with the supplier of your handset that there are no SIM card restriction locks in place. Also, you must check that your GSM handset is of the correct frequency for each of the countries that you intend to visit. Most of the world’s GSM networks operate at 900MHz and 1800MHz. However, in order to use the networks in the USA and Canada you will need a handset that is also capable of operating at the 1900MHz frequency.How to insert your Mobal GSM SIM card into your GSM handset Carefully remove the small SIM “chip” from the plastic card. The method of fitting the SIM card into your GSM handset varies with each manufacturer. It is usually a simple process of inserting the card into a slot on the back of the handset, often under the battery. Please refer to your handset’s user guide for details.SMS Text Message Service GSM provides a Short Message Service (SMS) that enables you to send and receive short text messages of up to 160 characters to and from other GSM cell phones. This service is supported by most GSM handsets and most GSM networks worldwide.In order to send SMS text messages it is necessary that you have a "Message centre number" stored into your SIM card. Mobal have already stored this number in for you, however in case you accidentally delete it, the number is +447802000332. Please refer to your phone's user guide for details of how to send and receive text messages, and how to store your message centre number. Handset compatibility All current GSM handsets should be compatible with the Mobal GSM SIM card. However, you should check with the supplier of your handset that there are no SIM card restriction locks in place. Also, you must check that your GSM handset is of the correct frequency for each of the countries that you intend to visit. For example, to use the Mobal GSM SIM card in the UK, your phone must be compatible with the 900MHz frequency. The appropriate frequencies for other countries are detailed in the Mobal GSM Country List/Call Charge Rate Sheet.Your new phone number Your Mobal GSM SIM card is registered in the UK. It always has a UK phone number, irrespective of the countries that you travel to. The UK’s country code is 44, therefore it is essential to include this country code when giving your new number to friends and colleagues outside of the UK. Of course, if they are calling you from the UK, the 44 will not be necessary; they can simply call the number in its local format. Because your number is always the same, callers do not even need to know which country you are in when they call you. Callers will be charged by their phone provider at their UK mobile rate.PINs and PUKs Your SIM has a Personal Identification Number (PIN). You can use this PIN to lock your SIM card to help prevent its use if it is lost or stolen. The SIM is pre-set with the default PIN of 5555. We recommend that you change this PIN to your own preferred number. Refer to your handset’s user guide for details of how to change the PIN. If the PIN is entered incorrectly 3 times in succession the SIM will become ‘blocked’. In this case, you will have to contact Mobal to be given the Personal Unblocking Key (PUK). If the PUK is entered incorrectly 10 times in succession the SIM will be rendered permanently useless and you will be required to purchase a new SIM card.GSM coverage You are advised to check that the area to which you are traveling is covered by a GSM network. Detailed coverage maps are available. Alternatively, call Mobal at +1 212 785 5800.Emergency services 1 1 2 This number will contact Fire, Police or Ambulance from any GSM network worldwide.Calls to other Mobal GSM SIM cards All Mobal GSM SIM cards are registered in the UK. They always have a UK phone number, irrespective of the countries that they travel to. The UK’s country code is 44, therefore it is essential to include this country code when calling another Mobal SIM card. If your friends or colleagues have Mobal GSM SIM cards, it is important that you remember this when calling each other. Of course, if you are calling from the UK, the 44 will not be necessary; you can simply call the number in its local format.If your Mobal SIM card is lost or stolen If your Mobal GSM SIM card is lost or stolen you must contact Mobal as soon as possible. You are responsible for any call charges incurred until you have done so. To report a lost or stolen SIM card, and to request that the phone be barred, telephone +1 212 785 5800. If you call outside normal office hours you will be advised to call our Emergency number, which is 07699 755489 (from the UK) or +44 7699 755489 (from outside the UK).Unwelcome “welcome” text messages As you travel, you may receive occasional text messages from the various GSM networks that you use, welcoming you to their networks. These messages can be inconvenient. You are advised to delete all such messages to keep your phone’s text message inbox clear. Please refer to your handset’s user guide for details of how to delete text messages. These messages sometimes also include local customer service numbers. You are advised not to call these numbers as they can be expensive. Always call Mobal’s own Customer Services with any queries that you may have. Calls to Mobal’s Customer Service numbers are always free of charge.Availability of supplementary services Some supplementary services, such as fax, data and SMS text messaging, may not be available on all GSM networks.*Please note: GPRS data
GSM data (usually slower and more expensive than GPRS) Where there is no GPRS coverage, it is possible to transfer data over a normal GSM call, in which case the standard GSM call rates apply. However, the data transfer rates in this case are slow – typically less than 10 kbps. Again, Mobal is not able to provide technical support for data services but we would be interested to hear about your experiences of using the service. Glossary |
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