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Hong Kong SIM Card
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You'll need a GSM Phone
to go with this card! |
For an alternative service, please consider our..
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Passport
Service
Ideal if you are traveling to multiple countries and are making national as well as international calls. |
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The prepaid SIM card for Hong Kong is easily the least expensive solution for making and receiving cellular phone calls while you are in Hong Kong. With a Hong Kong SIM card you also need to Rent a cell phone for Hong Kong or purchase one from our GSM mobile phone store. Outgoing rates, as outlined below, are extremely inexpensive as well. And since these Hong Kong SIM cards are prepaid, there is no need for a contract.
Having a cellular phone while traveling in Hong Kong or internationally is indispensable in terms of security and convenience, and with a prepaid Hong Kong SIM card, it is now also affordable! We also offer other overseas destinations. View our complete list of county specific prepaid SIM cards!
Hong Kong SIM Card Features:
- A Stored-Value SmarTone SIM card
A Hong Kong cellular phone number
FREE talk time worth HK$100 / US $13.00
After first minute calls are charged at 6 second intervals
International calls to the US and Europe as low as US$0.22/min
- No yearly contract, monthly charges or credit check
note: Country specific SIM cards can only be used with GSM cellular phones. You will need to rent a Hong Kong cell phone or purchase one of our unlocked GSM phones designed for overseas use.
Call from the US to your Overseas SIM CARD number at SUPER-LOW RATES with International Calling!
Hong Kong SIM cards that are opened are non-refundable.
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Activating Your Service:
Your Hong Kong cell phone number can be found on your SIM card and begins 852. To activate your Hong Kong cell phone, simply follow the instructions below:
- Insert the SmarTone SIM card into your mobile phone
Be sure that battery is charged
- Start calling
Customer service for your Hong Kong SmarTone prepaid SIM card is available 24 hr./day by dialing 2880 2688. To access Toll-Free Account Management Hotline, dial 177 2288.
When calling overseas from the United States to your Hong Kong cellular phone number callers will need to dial 011 followed by the country code 852 and then your Hong Kong cell phone number, omitting the first 0 (zero). To call abroad from your Hong Kong cell phone simply dial 00 followed by the country code and phone number
Adding Talk Time to your Hong Kong SIM Card:
To recharge your stored-value Hong Kong SIM card, you can do one of the following:
- Purchase a SmarTone Recharge Voucher any any SmarTone shop, 24-hr convenience stores or authorized dealers. Recharge vouchers for your Hong Kong SIM card are valued at HK$200 or HK$300.
Visit www.smartone.com.hk and choose "Stored Value SIM card" and then click "Recharge Methods." You may also dial 18031 from your Hong Kong cell phone (while in Hong Kong). The recharge value will be loaded to your SIM card instantly.
- You may also recharge your Hong Kong SIM card via an ATM at the "JETCO" or "ETC" Terminals. Select "SmarTone," enter your mobile phone number and follow the instructions to complete the recharge process of your Hong Kong cell phone. (The minimum recharge value is $100.)
note: The stored-value SIM for your Hong Kong cell phone will expire 180 days from the activation date with all unused credit being forfeit and nonrefundable.
Hong Kong SIM Card Calling Rates:
Domestic rates are per minute for outgoing calls within Hong Kong from your Hong Kong SIM card while you are in Hong Kong. All incoming calls while in Hong Kong are HK$0.30 / US $0.04, regardless of where they originate.
| Hong Kong Domestic Rates (per minute) |
| Call Type |
Rate |
| Peak |
US$0.04 |
| Off-peak |
US$0.01 |
- Peak times - Monday to Friday
- Off-peak times - Saturdays and Sundays
International rates are per minute for international outgoing calls originating from your cellphone in Hong Kong with a Hong Kong SIM card, while you are in Hong Kong.
| Hong Kong International Rates (per minute) |
| Country |
Rate |
| USA |
$0.22 |
| UK |
$0.45 |
| Australia |
$0.45 |
| Japan |
$0.51 |
| Singapore |
$0.51 |
International Roaming Rates:
You can use your Hong Kong SIM card and cell phone in over 50 countries without registration. Be advised that using our international roaming capabilities with your Hong Kong SIM card and cell phone is a very expensive proposition and we believe this service should be used sparingly.
International roaming rates with your Hong Kong SIM card and cell phone to major countries outside of Hong Kong are as follows. For additional rates available with your Hong Kong cell phone, use the 24-hour hotline at 2880 2688. The following rates with your Hong Kong SIM card are per minute in Hong Kong dollars (HK$).
| Roaming Destination |
Incoming Calls |
Outgoing Calls |
| to HKLocal Calls |
Other Destinations |
| China |
| Macau$7.80$5.80$8.80 |
$19 |
| Shenzhen$7.70$5.70$8 |
$19 |
| Shekou$7.70$5.70$8 |
$19 |
| Guangdong$8.70$8$8 |
$19 |
| Rest of China$15.70$8$8 |
$19 |
| |
| Asia-Pacific |
| Australia$9$9$6 |
$19 |
| Indonesia$9$9$6 |
$19 |
| Malaysia$9$9$6 |
$19 |
| New Zealands$9$9$6 |
$19 |
| Philippines$9$9$6 |
$19 |
| Singapore$9$9$6 |
$19 |
| Taiwan$9$9$6 |
$19 |
| Thailand$9$9$6 |
$19 |
| Bangladesh$23$23$19 |
$25 |
| India$23$23$19 |
$25 |
| Pakistan$23$23$19 |
$25 |
| Sri Lanka$23$23$19 |
$25 |
| Vietnam$23$23$19 |
$25 |
| Cambodia$25$25$25 |
$25 |
| |
| Europe |
| Belgium$13$13$9 |
$19 |
| Czech Republic$13$13$9 |
$19 |
| Denmark$13$13$9 |
$19 |
| Finland$13$13$9 |
$19 |
| France$13$13$9 |
$19 |
| Germany$13$13$9 |
$19 |
| Greece$13$13$9 |
$19 |
| Hungary$13$13$9 |
$19 |
| Ireland$13$13$9 |
$19 |
| Italy$13$13$9 |
$19 |
| Netherlands$13$13$9 |
$19 |
| Norway$13$13$9 |
$19 |
| Portugal$13$13$9 |
$19 |
| Spain$13$13$9 |
$19 |
| Sweden$13$13$9 |
$19 |
| Switzerland$13$13$9 |
$19 |
| UK$13$13$9 |
$19 |
| |
| Austria$25$25$25 |
$25 |
| Croatia$25$25$25 |
$25 |
| Estonia$25$25$25 |
$25 |
| Iceland$25$25$25 |
$25 |
| Latvia$25$25$25 |
$25 |
| Luxembourg$25$25$25 |
$25 |
| Poland$25$25$25 |
$25 |
| Romania$25$25$25 |
$25 |
| Slovakia$25$25$25 |
$25 |
| Slovenia$25$25$25 |
$25 |
| Vatican City$25$25$25 |
$25 |
| |
| Middle-East/Africa |
| Bahrain$23$23$19 |
$25 |
| Hong Kong$23$23$19 |
$25 |
| Israel$23$23$19 |
$25 |
| Jordan$23$23$19 |
$25 |
| South Africa$23$23$19 |
$25 |
| Turkey$23$23$19 |
$25 |
| UAE$23$23$19 |
$25 |
| Ivory Coast$25$25$25 |
$25 |
| |
| America |
| USA$25$25$25 |
$19 |
| Canada$13$13$9 |
$19 |
| |
| Others |
| Others$25$25$25 |
$25 |
Roaming Activation:
If this is a brand new card, make sure your first call occurs while in Hong Kong. Once you have made this call, you can then use your Hong Kong cell phone and SIM card outside of Hong Kong.
It is important to check the expiry date on your Hong Kong SIM card before leaving Hong Kong on our roaming adventures.
Make sure you bring along your user guide to help you with problems you may encounter with your Hong Kong cell phone.
Your Hong Kong cell phone should automatically select a network when you arrive in a different country outside of Hong Kong. However, if this does not happen, restart your Hong Kong mobile phone and redial once. If your local network does not support this roaming service, select another network manually and redial with your Hong Kong cell phone.
Hong Kong SIM Cards Making Roaming Calls:
To make international calls, simply enter the symbol "+" or dial 001, followed by the country code, area code and telephone number.
For example: When calling Sydney, please dial: "+" (61) (2) (xxxx xxxx) OR (001) (61) (2) (xxxx xxxx)
IDD charges are calculated on a 6-second incremental basis. In addition to Long Distance Call rates, local airtime charge is also applied. All charges will be applied once the call is connected. You can make IDD calls in Hong Kong or while you are roaming. $1000 IDD deposit will be waived for monthly bill payment through autopay service with VISA or MasterCard. If the duration of a call covers two time zones, the calling rate at the time of connection will be applied to the whole call. Listed prices are subject to change without prior notice.
Voicemail:
Listening to messages on your Hong Kong SIM card while overseas will most probably require an international call to your Vociemail service on your Hong Kong SIM card. Dial 2880 2688 if you are roaming with your Hong Kong cell phone and follow the system instructions. If you are traveling in China on your Hong Kong cell, you can contact the local China hotline. While in Guangzhou, dial (8620) 8762 8808.
To retrieve your messages while roaming with you Hong Kong cell phone, dial *132*138 (the phone number) and hit SEND.
As a final disclaimer:
Be aware that some overseas networks may charge special rates for cellphone calls to their customer service numbers, directory services, 900/1800 free call numbers and other special numbers. Don't assume that these cellphone calls will be charged at the rates advertised locally. Vodafone does not support Calling Cards, and using them will still incur roaming charges. You will still be charged to receive calls to your Hong Kong SIM chip, and your included minutes cannot be used.
Service Life:
The stored-value for your Hong Kong SmarTone SIM card will expire 180 days from the activation date with all unused credit being forfeit and nonrefundable. The stored-value in your SIM card will be extended another 180 days after the completion of the recharging process with a minimum amount of HK$100 (US$12.80).
Hong Kong SIM Cards Coverage:
Cellular coverage in Hong Kong is excellent, far exceeding typical cellular coverage in the US.
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