Activating Your Service:

Your Spain mobile phone number is displayed on the reverse of your Spain SIM card as well as above the bar code upon opening the SIM card packaging. The number will start with a 6.

• Travel to Spain
• Set your cell phone to the GSM 900/1800 frequency
• Be sure the battery on your international cell phone is charged
• Insert the Spain SIM chip into the cellular phone
• Turn on your phone
• Enter PIN code*
• Start calling

* Your Spain SIM card requires a 4-digit PIN code. The PUK is only required to unblock you phone if you enter in a PIN code incorrectly 3x. Follow your cell phone manual instructions to correctly use the PUK to unblock your phone.

Customer service for your Spain Amena prepaid SIM card is available 24 hr/day by dialing 470 at any time from your Spain cellular phone

When calling overseas from the United States to your Spain cellular phone number callers will need to dial 011 followed by the country code 34 and then your Spain cell phone number. To call abroad from your Spain cell phone simply dial 00 followed by the country code and phone number. To call Telestial you would dial 0018582742686

Adding Talk Time:

The Amena SIM card will include 27€ (!2€ preloaded and a 15€ airtime voucher). When you arrive in Spain you may load the 15 Euro airtime voucher at your convenience. Additional credit is available through the purchase of airtime vouchers, also called reload codes (not another Amena SIM card), in Spain. Airtime vouchers are available in 10€ denominational increments up to a maximum of 50€.

Once you purchase a voucher simply scratch off the grey protective layer to reveal your voucher code. When punched into the keypad of your international cell phone the voucher code will credit your SIM card the respective Euro denomination you purchased.

Alternatively you may enter *122*voucher-code# and the respective credit will be applied.

Airtime vouchers are available locally, in Spain, at convenience stores, petrol stations, Amena shops and authorized dealers.

Remember: Do not purchase another SIM card when your airtime credit is depleted! Your only need a recharge voucher! And your incoming calls are always free even when you run out of airtime.

2 Simple ways to check your remaining airtime balance on your Spain SIM card:

1. Dial *111# and the airtime credit will be displayed on the LCD of your cell phone.
2. Dial 232 (or 2323) from your Amena mobile phone to listen to your remaining call credit.

Cell Phone Calling Rates In Spain:

There are 4 domestic rate plans you can choose from however the default plan and our recommendation is the Dua plan which offers a simple, single flat rate for all of your domestic calls while in Spain. All incoming calls regardless of where they originate are FREE on your Amena Spain SIM card.

Spain Domestic Rates (per minute)
Call Type	Rates
All Outgoing Calls	€ 0.30 ($.36)
SMS	€ 0.15 ($.18)/msg

There is a 0.12€ ($.14) per out going call set-up charge.

Making International calls from your world cell phone has never been easier with your prepaid Spain SIM card. All rates are per minute for international outgoing calls from an Spain prepaid SIM card within Spain.

Spain International Rates (per minute)
Country	Peak	Off-peak
USA & Canada	€ 0.78 ($.95)	€ 0.66 ($.80)
Europe	€ 0.48 ($.58)	€ 0.35 ($.42)
Australia / NZ	€ 1.38 ($1.68)	€ 1.14 ($1.39)
Japan	€ 1.38 ($1.68)	€ 1.38 ($1.39)
International SMS	0.60€ ($.73)

• Peak: 8:00am-10:00pm
• Off-peak: 10:00pm-8:00am, weekend and holidays
• There is a 0.30€ ($.36) per out going call set-up charge

Service Life:

If you do not recharge your account within 9-Months, your Spain SIM card and phone number will be recycled and any remaining airtime credit will be forfeit. Every time you subsequently add airtime the validity of your SIM card will be extended for 12-months. If you do not subsequently recharge your account within 12-Months then your Spain SIM card and phone number will be recycled and any remaining airtime credit will be forfeit. To get connected again you will be required to purchase another Spain SIM card. When you add a voucher you can travel Spain safely and use your cell phone for another 12 months.

E-Mail:

You can now receive e-mail straight to your mobile phone in Spain with your SIM card. Your e-mail address is your Spain SIM phone-number@amena.com. You can receive e-mail, up to 160 characters long as a text message to your cell phone.

GPRS High Speed Data:

GPRS data connectivity is available with your Amena prepaid SIM card at a very reasonable 0.02€ /kbyte, however a GPRS compatible phone is required. Call Amena customer care at 470 to configure your Spain mobile phone for this service.

Coverage: