If you receive your rental devoid of any of these parts or accessories, please contact us immediately so that we can send you a replacement and to prevent you from being billed for missing parts.
Activating Your Service:
Your Holland SIM card will provide you with a Holland cellular phone number that is printed on under the last bar code, on the reverse side of the O2 packaging and begins 064. The Holland cell phone number may also be found printed on the envelope containing your SIM card as well as below the actual SIM card in the section titled "Het mobiele nummer is:".
To start using your O2 service simply:
- Insert the O2 Holland SIM card into the mobile phone
- Turn on your phone
- Enter the default Pin 0000 (4 zeroes)^
- Start calling
Customer service for your Holland prepaid SIM card is available 24 hr./day by dialing 1244 at any time from your Holland cellular phone.
Adding Talk Time:
From time to time, your prepaid Holland SIM card may need to be recharged with airtime credit. The mechanism for adding airtime is through the purchase of recharge cards (also called airtime vouchers), which are available at most convenience stores, tabac shops and petrol stations throughout Holland. They may be purchased in denominations of 10 Euro or 20 Euro and you receive the equivalent in airtime.
To charge the Netherlands SIM with a recharge card proceed as follows:
- Open up the packaging of the recharge card.
- Rub off the gray protective layer.
- A 14-digit number will be revealed.
- Dial 1224
- Follow the instructions to load your voucher code.
Rates:
Piek & Dal Plan (Default)
| Netherlands Domestic Rates (per minute) |
| Call Type |
Peak |
Off-peak |
| Landline |
0,45 Euro ($0.50) |
0,10 Euro ($0.11) |
| Cell phone |
0,45 Euro ($0.50) |
0,20 Euro ($0.22) |
Vast (fixed line) & Mobiel
| Netherlands Domestic Rates (per minute) |
| Call Any time |
Any Domestic number |
| 24 / 7 |
0,35 ($0.39) |
| Netherlands International Rates (per minute) |
| Country |
Rate |
| North America |
0.80 / $0.88 |
| Western Europe |
1.00 / $1.10 |
| Europe |
0.75 / $0.82 |
| Rest of world |
1.75 / $1.90 |
International rates are per minute for international outgoing calls within Holland from your Holland SIM card while you are in Holland. All incoming calls, regardless of where they originate, are free with your O2 Holland SIM card.
| International Roaming Rates (per minute) |
| Calls within zone or to Holland |
Calls from one Zone to the other |
| Zone 1 |
Zone 2 |
Zone 1 to 2 |
Zone 2 to 1 |
| 1.25 / $1.37 |
1.90 / $2.09 |
1.50 / $1.65 |
2.45 / $2.68 |
Currently you can use your O2 Holland service in 38 countries around Europe and the rest of the world. The 38 countries are split into 2 zones and each zone has its own set of calling restrictions so please read this section carefully.
O2 recharge vouchers are not available outside of Holland. Consequently you may want to consider bringing along some spare airtime recharge vouchers while roaming.
- You can receive calls regardless of where they originate while in zone 1 or 2.
- You can make domestic calls while in zone 1 or 2
- You can ONLY call internationally to Zone 1, Zone 2 and Holland.
Zone 1: Andorra, Belgium, Cyprus, Denmark, Malta, Germany, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Monaco, Norway, Austria, Portugal, San Marino, Slovenia, Spain, UK, Sweden and Switzerland
Zone 2: Australia, Bulgaria, Canada, Egypt, Indonesia, Hong Kong, Lebanon, Lithuania, Morocco, Ukraine, Turkey, South-Africa, and the US
International roaming with a Netherlands SIM card is not the cheapest but it can be convenient if say you cross into France or Germany for a weekend. This way you dont have to buy a new SIM card for just 2 days in a new country.
Service Life:
Each recharge extends the validity of the SIM card for 12 months from the date of the recharge. If you do not recharge your SIM card within that period, the SIM card and accompanying phone number will expire.
Coverage:
Cellular coverage in Netherlands is excellent, far exceeding typical cellular coverage in the US.
Your Rental Cell Phone Will Work in these Netherlands Cities:
Amsterdam Rotterdam sGravenhage Utrecht Eindhoven Tilburg Groningen Breda Apeldoorn Nijmegen Enschede Almere Haarlem Arnhem Zaanstad sHertogenbosch Amersfoort Maastricht Dordrecht Leiden Haarlemmermeer Zoetermeer Emmen Zwolle Ede
